Privacy Policy

At The Guardians of Onigel, we respect and protect the privacy of our customers and visitors. The processing of your personal data complies with Regulation (EU) 2016/679 (GDPR) and applicable Portuguese law.

 

1. Data Controller

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The data controller is:
The Guardians of Onigel – guardiansofonigel@gmail.com

 

2. Data We Collect

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We only collect the information necessary to process your orders and provide a better service:

Identification data (name, address, email, telephone).

Payment and billing data.

Data related to product personalisation (e.g. child’s name).

 

3. Purpose of Processing

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Your data is used exclusively to:

Process and deliver your orders.

Personalise purchased products.

Manage payments and invoicing.

Communicate with you regarding your purchase or enquiries.

Send promotional information only with your explicit consent.

 

4. Data Retention

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We retain your data only for as long as necessary to fulfil the stated purposes and comply with legal obligations.

For marketing data, you may withdraw your consent at any time.

 

5. Data Sharing

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We do not share your data with third parties, except with service providers necessary for contract fulfilment (e.g. couriers, payment gateways).

These third parties also comply with GDPR.

 

6. User Rights

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You may exercise your rights at any time, including:

Access, rectification, or erasure of your data.

Restriction or objection to processing.

Data portability.

Withdrawal of consent for marketing communications.

To exercise these rights, contact us at: guardiansofonigel@gmail.com

 

7. Data Security

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We implement appropriate technical and organisational measures to ensure the security and confidentiality of your data against unauthorised access, loss, or destruction.